Who we are

Dimensions provides person-centred support for adults with learning disabilities and autism, right across the country.

Our support ranges from a few hours outreach each week, to intensive support for people whose behaviour can be challenging, for those with complex health needs and those with profound and multiple learning disabilities. We involve the people we support and their families in all aspects of their support.

Everything we do is personalised to the individual and our staff are ambitious for each and every person we support. We believe passionately that most people do best in supported living environments.

Juanita on a swing
Person-centred approaches help the people we support achieve their ambitions.

With the country’s largest positive behaviour support team, Dimensions is well placed to plan community based support for people currently in, or at risk of entering, hospitals and assessment and treatment units (ATUs) including those with risky behaviours.

We operate CQC registered care homes across the country, including some respite/short breaks services.

And, in many areas, we also provide supported employment and Autism Behaviour Consultancy (for young children.)

How we work

Our vision, quite simply, is of ‘Better Lives for More People’ – the people we do and will support, their families and other significant relationships, the wider sector through our sharing of our learning and, critically, our dedicated colleagues who are so committed to proving that life can get better.

Our mission – the part we play in delivering our vision – is to provide high quality personalised support for people with learning disabilities and autism, helping them to be actively engaged with, and contribute to, their communities.

We’re a values-led organisation, which means we expect everybody to demonstrate our five core values:

  • ambition, we seek to help people reach their potential
  • courage, we are guided by the courage of our convictions to make a difference
  • integrity, we ensure that what we do is grounded in what we believe
  • partnership, we work with others to achieve more for people
  • respect, we recognise that every person’s unique contribution is valuable

Promoting equality and respecting diversity

We support and employ a diverse range of people, and our commitment to promoting equality and respecting diversity is established in our Equality and Diversity Brochure.

We offer opportunities and resources to help staff understand more about the diversity of our staff and the people we support.


Matching staff to people we support according to shared cultural needs, preferences and beliefs helps make sure we can deliver truly person-centred support.

We work with our staff, people we support and a number of organisations to do everything we can to be inclusive of diversity and our number of awards demonstrate this:

  • Stonewall Diversity Champion
  • Positive About Disabled People
  • Investors In Diversity
  • Disability Confident leaders

We also have a wide range of signed and subtitled videos which support each stage of the recruitment process making this more accessible for people with hearing loss or English as a second language.

Louder than Words Charter

Dimensions is committed to being an inclusive service provider and employer. We really value the richness of what having a diverse workforce brings. To enable us to achieve this for the deaf/deafened community, we enrolled with Action on Hearing Loss to understand how we could better support our deaf colleagues and attract more deaf people to work for us.

After a rigorous process, consulting and working with deaf colleagues we achieved the Louder than Words Charter. This accreditation demonstrates that Dimensions has taken steps to ensure that as much as possible our practices are inclusive for deaf/hard of hearing people.

For example we now have signed videos that support all the written communication a new job applicant receives. Deaf colleagues have assisted with the development of these and we really hope that they will enable other people who are deaf to gain employment with us.

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