Resources for support teams

On this page, we will create, curate and share a wealth of ideas and guidance for colleagues, teams and families.

We’ll share the best resources created by other organisations (that we’ve found) and other organisations are welcome to draw from those that we’ve created. We’re all in this together.

This page is developing, and will be regularly updated.

When to wear PPE

PPE challenges and Behaviour Support

Our behaviour support team has prepared some really helpful guidance for teams facing challenges in behaviour, relating to the use of PPE.

These strategies could be helpful if you support someone who struggles when staff wear PPE. They are general strategies, so please feel free to adapt them to meet the needs of the person you support.

You can download the guidance here.

Clinical Guides

The NHS have prepared a clinical guide for staff supporting patients with a learning disability, autism or both during the coronavirus pandemic. Download the guide here.

Download the easy read version here.

Books Beyond Words

Beating the virus without words

Books Beyond Words has produced a new resource to explain the coronavirus pandemic to people who can’t or don’t like reading text but can understand pictures, such as many people we support. As the name suggests, these books have no words but tell a story. This allows the reader to tell their own story – the one they see in the pictures.

In ‘Beating the virus’, we meet Kali when she starts to feel poorly with a cough and a temperature. The wordless story will help people to understand what to do if they have coronavirus (Covid-19) and how to keep themselves and others safe. The story also shows how you can safely help others who may be self-isolating. Supplementary text at the end of the story gives information on where people can seek help if they are unwell and signposts to other useful resources.

The good news is that this resource is being made available free of charge, you can download it by clicking here.

Good Days and Bad Days During Lockdown

A wordless booklet with scenes from existing Beyond Words stories looking at what makes a ‘good day’ and what makes a ‘bad day’.

Scenes address social distancing, lockdown, mental health and daily routines.

You can download it by clicking here.

Getting tested

The ‘Having a Test for Coronavirus’ booklet is a wordless story about getting tested for coronavirus. This includes information about both types of tests.

The ‘Having a Home Test for Coronavirus‘ booklet is a shortened wordless story that can help people having a home test to prepare. It also includes information at the back for supporters and carers.

Having a Test for Coronavirus at a Drive Through Centre’ is a double-sided picture sheet illustrating the drive through testing process.  It also includes a quick guide for testers and tips for making the test accessible.

Useful training resources for support teams

There are some great training resources for the pandemic on this website, including short videos on wearing PPE, how to use pulse oximeters and how to know if someone is unwell.

Useful factsheets from Access Social Care

The charity Access Social Care has produced a range of helpful factsheets for social care workers during the pandemic. They cover topics ranging from understanding the current restrictions to mental capacity and welfare benefits. You can find them here.

Preparing for loss – How to support people when someone has died

Dimensions Family Consultants have provided a few suggestions for managers to help support family, friends and staff when someone we support dies. The suggestions are tailored around the restrictions of the current pandemic but many of them would be relevant in different times.

Download the information here.

Advance care planning

In response to Covid-19 we are aware that some providers are being contacted by primary care services to ensure that advanced care planning is in place for people who receive care and support. This includes people who have learning disabilities and autism, in particular those who are in care homes. Dimensions position statement sets out some key points for colleagues about which to be vigilant, so as to support processes around advanced care planning.


Public Health England has published this helpful guide to the Covid-19 vaccination process for health and social care workers. It includes guidance on the vaccines themselves, the process and other questions you might have.

Preparation for vaccinating

Learning Disability England has produced this checklist document which goes through everything support workers need to know and do to prepare people we support for receiving a Covid-19 vaccine. It is useful guide and also contains links to further information.

Facts for families

We have prepared a useful factsheet for the families of people we support on what to expect if their loved one is admitted to hospital as a result of Covid-19. Click here to download Dimensions Covid-19 Hospital Factsheet.

If you are a family member of someone we support, you can find dedicated information and resources here.

Helpline for families

We have also set up a helpline for the families of the people we support. The line is open from 9:30am to 1:30pm, Monday to Friday, and will give family members the opportunity to ask questions of our team of family consultants. Phone 0300 303 9161 or Email:

We hope our resources help you

Remember, it is important you talk to someone you trust if you start to feel unwell or unhappy. If you need to know more about Covid-19 (coronavirus) symptoms, please click here.