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  • Referrals and enquiries

    0300 303 9001

    We accept NGT calls

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    Dimensions
    Building 1430
    Arlington Business Park
    Theale
    Reading
    RG7 4SA

    Phone: 0300 303 9001

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My support

My Easy Read guides
lady reading easy read

We have some booklets to give you more information about important issues.  These booklets talk about the rules that Dimensions staff should be following.

These booklets are called ‘What Dimensions does about…’.

lady complaining

Abuse is when someone hurts you or treats you badly.  Abuse is always wrong and should not happen.

You can find out about the rules that staff should follow to keep you safe.

Download What Dimensions does about abuse

man with medication

Medication can be tablets, creams, medicines or injections.

You can find out about the rules that staff should follow to give medication.

Download What Dimensions does about medication

lady paying for support

You can find out about the rules that staff should follow to support you with your money.

Download What Dimensions does about supporting you with your money

lady complaining

You can find out about the rules that staff should follow to help you make a complaint.

Download What Dimensions does about complaints

lady with megaphone

You can find out what to do if you are unhappy and want to make a complaint.

Download Making a complaint or speaking out

lady choosing her support

You can find out what you need to think about when choosing someone to support you.

Download Top ten tips for choosing someone to support you

man exploring the internet

You can find out how to stay safe on the internet.

Download Staying safe on the internet

group of people

Equality means being fair to everyone. You can read about your right to being treated fairly.

Download Dimensions Equality and Diversity statement

whistleblowing

You can find out what to do if a member of staff is doing something bad.

Download What Dimensions does about whistle-blowing

two people writing together

You can find out what to do if you want to say you are really happy about something a member of staff has done.

Download Making a compliment

people sharing information with each other

You can find out how we check we are supporting people in the right way.

Download What is a Quality and Compliance Review

image of two people writing

You can find out how we look after your personal information.

Download How We Look After Your Personal Information

WDDA-Tenancies

You can find out about what Dimensions will do for you as a tenant.

Download What Dimensions does about giving people homes and tenancies

WDDA-Tenancies2

You ca find out about your rights and responsibilities as a tenant in a Dimensions Owned Property

Download What Dimensions does about your rights as a tenant

Proving life can get better

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Regulated by

  • Regulator of Social Housing
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© Copyright Dimensions 2019. All rights reserved. Dimensions (UK) Ltd, Building 1430, Arlington Business Park, Theale, Reading, RG7 4SA A housing association and charitable registered society under the Co-operative and Community Benefit Societies Act 2014, Financial Conduct Authority No. 31192R and the Regulator of Social Housing 4648. Dimensions also provides services through Dimensions Personalised Support Ltd, company registration number 11596744.

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