Back to London and the East region

Outreach support helps Wade reconnect with his mum

Before contacting Dimensions Outreach service, Wade’s family were struggling to live with his challenging behaviour.

Wade wasn’t receiving the right support and he wasn’t getting the best out of life.


Wade is in his twenties and has Down’s syndrome, autism and ADHD. As a young man living with his mum and stepdad he wanted his own space. But, he saw the family home as his own and could often become violent when people were around.

His relationship with his mum, Sue, and her husband became strained. He wasn’t comfortable having them around and they needed help supporting him when he wasn’t at college.

Despite approaching various support providers, Sue and her husband were left caring for him alone. Other providers couldn’t manage his challenging behaviour and the short breaks they had while he was at respite were interrupted when he got too challenging for staff.

With the family still struggling to live together, Sue was considering whether Wade should go into a residential care home.

Their social worker recommended our local Outreach service and Sue worked with us to find suitable support staff. Despite the assessment stating he would need 2:1 support from staff who could manage him physically, two young women seemed to match Wade’s needs perfectly.

Sue’s worries about Jo and Amy not being able to cope proved unfounded and Wade saw his support workers as friends rather than paid staff. His hours of support were increased, and Dimensions suggested they started looking into supported living as an option for Wade to live away from home.

Wade now lives in his own home, and continues to be supported by us. He’s very proud of his home and the freedom and responsibility it brings.

He gets on well with his mum and stepdad, and surprised her with a Mothers’ Day message in the local newspaper. This represents a huge improvement in their relationship.

Wade is now happy in his own home.