Coronavirus – Information for families

In this section you will find ​dedicated information and resources for families of people supported by Dimensions, Discovery and Waymarks.

For information and support for families click here.

For information about visiting click here.

For information about hospital admissions click here.

Our CEO Rachael Dodgson (previously Steve Scown) writes regularly to families. Download their letters here.

You can also find the latest news and updates about the actions we are taking during the pandemic via our Coronavirus news page.

Helpline for families

We have also set up a helpline for the families of the people we support. The line is open from 10am to 12pm, Monday to Friday, and will give family members the opportunity to ask questions of our team of family consultants.

Phone 0300 303 9161 or Email:

If you have concerns please speak to your locality manager for updates.

If you cannot reach your usual contacts, please complete the contact form here.