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  • Referrals and enquiries

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    Dimensions
    Building 1430
    Arlington Business Park
    Theale
    Reading
    RG7 4SA

    Phone: 0300 303 9001

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My support

My say
man listening

We listen to you so we can find out what is working and what is not working with your support.

man completing survey

Every year we will ask you to tell us about the support you get from us. We do this through Easy Read questions.

This is called a Customer Satisfaction Survey.

man presenting at meeting

You can meet with other people we support who live near you and talk about what’s important to you.

These are called Everybody Counts groups.

lady complaining

If you want to join an Everybody Counts group ask your manager.

people talking

You can also talk to someone from the Dimensions Council in your area.

Find out who is on the Dimensions Council in our Easy Read guide.

Download our Easy Read guide to the Council

group meeting

The Dimensions Council is a group of people who meet to make sure Dimensions knows about any problems or worries the people we support have.

planning together

You can also say what you think to the people who help run Dimensions at an Executive Team or Senior Manager forum.

group writing together

You can also talk about any issues in your person-centred review.

lady having her say

A person-centred review is where you and people who are important to you tell us about your support.

lady complaining

If there is something you are not happy with we will work with you to change it.

Proving life can get better

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Regulated by

  • Care Quality Commission
  • CIW
  • Regulator of Social Housing
  • CHAS
  • CARE
  • 2023 Best Workplace for Wellbeing Great Place to Work®
  • GPTW Best Workplaces for Women 2022
  • 2022 Best Workplace for Wellbeing Great Place to Work®
  • Great Place to Work 2022
  • Great Places to Work 2021
  • Great Places to Work 2020
  • Great Places to Work
  • TSA
  • Mindful Employer
  • National Centre for Diversity
  • Disability Confident Employer
  • Driving up Quality

© Copyright Dimensions 2023. All rights reserved

Dimensions (UK) Ltd., Building 1430 , Arlington Business Park , Theale , Reading , RG7 4SA

A housing association and charitable registered society under the Co-operative and Community Benefit Societies Act 2014

Financial Conduct Authority No. 31192R and the Regulator of Social Housing 4648.

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Our illustrations are created by people we support

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