Person-centred support

We use an approach called person-centred planning, which puts the people we support at the heart of their support. We use a variety of tools to make sure people can exercise choice and control in their lives. A few of these are outlined below to help paint a picture of our approach to support.

Vivek in his local park
The people we support and their teams work together to plan their support

Person-centred support tools

One Page Profile

Everyone who works at Dimensions or is supported by us has a One Page Profile. This summarises who you are as a person, and we encourage you to create one too. This helps everyone to understand what is important to a person and how we can work well together. It also enables us to match the people we support to the staff who support them.

Download Facts for Families One page profile

Planning Live

This event gathers everyone involved in supporting someone to create a personalised support plan. Together we look at your relative’s goals and ambitions, what’s important to and for them and how they like to spend their time. We use this to create personalised support for them based on their goals and ambitions.

Download your Planning Live toolkit

My Support Plan

Helping shape and focus the support we provide to your relative, My Support Plan is regularly updated at person-centred reviews. It outlines what your relative wants from their life and support, and how we can support them best. My Support Plan is used by everyone involved in your relative’s support.

Person-centred reviews

Through person-centred reviews, we look at what’s working and not working with your relative’s support, working together to decide how things can improve. We use these reviews to update your relative’s support plan with new developments, goals and needs.

Download our Your relative’s Annual Review toolkit.

Find out more about personalisation

We were at the forefront of the personalisation agenda and worked with other specialists and organisations to really make it part of our culture at Dimensions.

We’re extremely proud of how far we’ve come and the dedication our staff have shown – truly putting the people we support at the heart of everything we do.

You can read more about our personalisation journey in our two books:

Making it Personal

Making it Personal for Everyone